Return & Exchange

We want you to fall in love with your purchase and we continually strive to deliver the high quality products possible. If for some reason, you are not completely satisfied with your purchase, please contacting us at service@hellocod.comwe will solve it.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Notice: All the underwear are close-fitting products, for hygiene reasons, we are not available for the return if they are worn, washed or in the open package condition. We must ensure all our customers get the clean and safe package.



Refunds will be processed within approximately 3 to 7 business days after we accept your return.

If the return is caused by the consumer's reason, consumer should be responsible for the shipping fee for 120 pesos. 

Thank you for your understanding and continued support. We love, and appreciate each and every one of you.


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